Privacy Policy

At Lulu Celebrate, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about our customers when they visit our website and purchase products from us.

What information do we collect?

We collect information that you provide to us when you create an account, place an order, or communicate with us. This information may include your name, email address, phone number, shipping and billing addresses, and payment information.

We also collect information automatically when you visit our website, such as your IP address, device type, and browsing behaviour. We use cookies and similar technologies to collect this information and improve your shopping experience.

How do we use your information?

We use your information to process and fulfil your orders, communicate with you about your orders and account, and provide customer support. We may also use your information to improve our website and offerings, personalize your shopping experience, and send you marketing communications about our products and promotions.

We may share your information with third-party service providers who help us operate our website, process payments, and fulfil orders. We may also share your information if required by law or to protect our rights and safety.

How do we protect your information?

We implement a variety of security measures to protect your personal information, including secure servers and encrypted communications. We also restrict access to your information to authorized personnel who need to know it to fulfil your orders and provide customer support.

Your rights and choices

You have the right to access and correct your personal information. You may also opt-out of receiving marketing communications from us at any time. You can manage your account on our website or by contacting us at celebratekochi@luluindia.com.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.

Contact us

If you have any questions or concerns about our Privacy Policy, please contact us at celebratekochi@luluindia.com.

Grievance Redressal

In the event you have any grievance related to our Privacy Policy, please contact our Grievance Redressal Officer for redressal of such grievance. The name and contact details of our Grievance Redressal Officer are as below:

Name : Anoop K
Designation : Manager Lulu Celebrate
Address : lulu celebrate, LuLu Mall,Old NH 47,
Edappally Junction, Nethaji Nagar, Edappally,
Kochi, Kerala 682024 Kochi
Phone : 7306112453
Email : anoopk@luluindia.com